Frequently Asked Questions
What can therapy help with?
Therapy can help with anxiety, depression, stress, grief, trauma, relationship concerns, life transitions, self-esteem, and other emotional or behavioral challenges. Treatment is tailored to your goals and needs.
What happens during the first session?
The first session focuses on learning about your concerns, history, goals, and what you hope to gain from therapy. We will also discuss confidentiality, treatment expectations, and whether we are a good fit.
How often will we meet?
Many clients meet weekly at first, though the frequency depends on your goals, availability, and clinical needs.
How long is each session?
Sessions typically last approximately 50 minutes. Extended sessions may be available by arrangement.
Do you offer virtual therapy?
[Yes. Secure telehealth appointments are available to clients located in [state/jurisdictions]. / No. Sessions are provided in person at [location].]
Do you accept insurance?
I am in Network with most major insurance plans. I can provide a superbill when applicable. Please contact your insurance company to confirm benefits and reimbursement policies.
What is your cancellation policy?
Please provide at least 12 hours’ notice to cancel or reschedule. Appointments canceled late or missed may be subject to a fee.
Is therapy confidential?
Therapy is generally confidential, subject to specific legal and ethical exceptions. These may include situations involving imminent safety risks, suspected abuse or neglect, court orders, or other circumstances required by law. These limits will be discussed during treatment.
Do you prescribe medication?
No. I do not prescribe medication, but I can coordinate care with your physician or provide referrals when appropriate.
Do you work with children, couples, or families?
My focus is working with professional adults, both individually and as couples. Please contact me to discuss whether my services are appropriate for your needs.
How do I schedule an appointment?
You may schedule an appointment using my acuity scheduling feature on the website or call or text me at 267-455-6831 or email me at billgoldentherapy@billgoldentherapy.com. I will respond during regular business hours.
What if I am experiencing a crisis?
This practice does not provide emergency services. If you are in immediate danger or experiencing a mental-health emergency, contact local emergency services or go to the nearest emergency department. Do not use the Website contact form for urgent concerns.
How do I know if we are a good fit?
A brief consultation can help us discuss your concerns, goals, treatment approach, availability, and any questions you have before scheduling an appointment.

